Given the recent attention given to bullying, and the increasing reports on workplace bullying, it may be time for companies to revisit workplace conflict that may be driven by the diversity of its workers. America’s workforce has changed. No longer do workers fit neatly into such categories as minority and non-minority, or Black and White. Today’s workers are older, bilingual, multi-cultural, heterosexual and LGBTI as well as workers with differing religious views working along those who profess none at all.
Work place differences are as diverse as the workers who make it up, and companies spend over 200 million dollars each year learning how to manage it. However, research conducted over the past 30 years indicates that most workers, even those whom such training is designed to protect, neither like it nor believe that diversity training efforts are effective. In fact, many workers believe that diversity trainings often perpetuate stereotypes and biases rather than helping to dispel them.